Using the website
- Use the site for lawful, personal shopping and information purposes only.
- Please provide accurate details when submitting inquiries or orders.
- Do not attempt to disrupt or misuse the site’s functionality or security.
Orders and acceptance
- Adding items to cart or submitting details is not final acceptance; availability and specifics are confirmed by our team.
- We will contact you to verify colors, sizing, stock, and delivery timing before sending a payment link.
- Orders may be declined or adjusted if items are unavailable, pricing is incorrect, or there are compliance concerns.
Pricing and promotions
- Prices are shown in PHP and may change without prior notice.
- Promotions or discounts may have eligibility rules or time limits.
- Final payable amounts will be confirmed before the payment link is issued.
Payments
- Payment links are sent after you confirm order details with our team.
- Please complete payment within 24 hours of receiving the link to avoid automatic cancellation.
- Payment processors may have their own terms; please review them when you pay.
Shipping and delivery
- We use standard local couriers; timelines can vary by location and weather/traffic conditions.
- Delivery details will be confirmed with you before dispatch.
- Risk passes upon delivery to the address you provide; please ensure information is accurate.
Returns and refunds
Returns and exchanges are handled under our Refund Policy. Please review it for eligibility windows, non-returnable items, shipping responsibilities, and timelines for processing.
View Refund PolicyIntellectual property
The site’s text, visuals, and branding belong to Moiselle Grand Atelier or licensors. Please do not use them without permission except as needed to browse and shop.
Privacy
Your use of the site is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.
View Privacy PolicyDisclaimers and limits
- We aim for accuracy but do not warrant that all content is error-free or uninterrupted.
- To the extent permitted by law, our liability is limited to the amount you paid for the affected order.
- Nothing excludes liability that cannot be excluded under applicable law.
Governing law
These terms are governed by the laws of the Philippines. Disputes will be handled in the appropriate courts within the Philippines unless otherwise required by law.
Changes to these terms
We may update these terms to reflect operational, legal, or security changes. The “Last updated” date shows the latest version. Continued use of the site means you accept the updated terms.
Last updated: 2025-12-25
Contact us
Business Name: MOISELLE GRAND ATELIER
Address: 33-C Delos Reyes Street, Barangay Milagrosa, Project 4, Quezon City, NCR, 1109, Philippines
Email: contact@moisellegrandatelier.shop
Phone: +63 953 193 2476